Resolved -
This incident is now resolved.
Dec 8, 12:31 AEDT
Monitoring -
The root cause of the login issue has been addressed, we will continue monitoring for a period of time to ensure no recurrence of login issues.
Dec 5, 16:30 AEDT
Identified -
Our engineers have identified the issue and temporarily restored login services ahead of a complete fix.
Dec 5, 10:02 AEDT
Investigating -
We have had reports that some members are unable to login since 5pm AEDT, and receive a message "There was an issue retrieving your data." Engineers are currently investigating the issue.
Dec 4, 17:00 AEDT